ServiceNow#1 on EVA-Bench

Artificial Analysis#1 on Speech Agent Arena

Voice agents that set a new frontier.

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ServiceNowArtificial Analysis

Ranked #1

on EVA-Bench and Speech Agent Arena

ServiceNow
Indeed
SpeakX
Supernova
1Point1
ELSA

Voice agents that stay fast as you scale

Built on best-in-class speech models

Cartesia runs listening, reasoning and the spoken reply as one system that shares context from start to finish. It also runs the reasoning loop, from tool calls to knowledge retrieval, around the AI model you choose.

Test your agent before customers talk to it

Call the agent from your browser, then score the call with metrics you write.

Every call keeps its recording and transcript

Open any call to hear what happened, read the summary and see how it scored on your metrics.

Supports both inbound and outbound calls

The agent accepts inbound calls and makes outbound calls to lists of up to 5,000 numbers. Use a Cartesia, Twilio, or SIP number.

Enterprise-grade securityFrom Cloud to Local.

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    HIPAA compliant

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    SOC 2 Type 2

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    GDPR

Managed Agents FAQs

What are Cartesia Managed Agents?

Voice agents that run on Cartesia as one managed system, built on best-in-class speech models. Cartesia handles listening, turn-taking, interruptions, tool calls and knowledge retrieval, and an AI model you choose decides each reply.

Can an AI agent make phone calls?

Yes. One API request names the agent, the number to call from, and the numbers to call. The single-call endpoint dials immediately and rejects numbers beyond how many calls your account can run at once; for larger lists, batch calling queues up to 5,000 numbers and dials them as capacity frees up. For outbound sales, see AI cold calling.

Can AI answer phone calls for my business?

Yes. Assign a phone number to an agent in the Playground or through the Phone Numbers API, and inbound calls on that number route to the agent. A number serves one agent at a time, and an agent can hold several numbers, so a support line and a sales line can share one agent or split across two.

Can I use my own phone numbers?

Yes. Put the agent on a Cartesia number, or connect your own phone provider, Twilio or a SIP trunk, and route the numbers you already have to it.

How much do Managed Agents cost?

Agents run at $0.03 per minute. Calls on a Cartesia phone number add $0.014 per minute. The rate is the same for every agent.

Which AI models can I use?

You pick the model when you set up each agent, from the list Cartesia offers, and you can change it at any time.

How do I test an agent before it takes real calls?

Place a test call from your browser, then score it with metrics you write. Every call keeps its recording, transcript and summary, so you can review exactly what happened.

Are AI phone calls legal?

Yes, if you follow the laws that cover your calls. In the US that includes the Telephone Consumer Protection Act (TCPA): get consent before you call people, honor opt-outs, and check the rules for your industry and jurisdiction. Cartesia's Acceptable Use Policy sets what the platform allows. This answer is not legal advice.

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Connect with a member of our team and learn how Cartesia can help you build world-class voice experiences.

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Access our models via API and bring an agent into production with our SDKs and developer tools.

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