Elise AI
We didn't switch to Sonic 3.5 because it was incrementally better, we switched because nothing else came close… we've seen a 2.9% lift in our conversion and a 12.2% increase in customer engagement.
Simplify patient requests
Handle appointment scheduling, prescription refills, and confirmation calls—without eating up staff resources.
Streamline intake
Gather patient history, confirm prescriptions, and note health concerns before appointments, and record info directly to EHR/EMR.
Answer questions 24/7
Provide information on billing, claims, and benefits eligibility without keeping patients on hold or disrupting staff during busy office hours.
Extend bedside manner beyond the clinic
Bedside manner doesn't need to end when the doctor's visit does. Our high performance voice generation engine delivers nuanced, human-like speech on demand. With it, you can provide automated patient communications at scale, giving valuable office staff time back from routine calls.
Simplified coverage review
Working through claims and benefits eligibility eats up time and resources, and causes frustration for insurers, providers, and patients alike. By integrating our AI-generated voices into your IVR systems, callers can simply ask for what they want and get the answers they need. And you can do away with complex automated phone menus.
Administrative relief
Speech-to-text processing can simplify the maintenance of EHR/EMR systems. Keep physicians focused on patient care—and not laborious admin tasks—with speedy, accurate—and HIPAA-compliant—transcription of spoken appointment notes. Even highly technical medical and drug terminology is handled with ease.
Elise AI
We didn't switch to Sonic 3.5 because it was incrementally better, we switched because nothing else came close… we've seen a 2.9% lift in our conversion and a 12.2% increase in customer engagement.
ServiceNow
Cartesia's state-space models bring enterprise-grade speed and quality to our AI Voice Agents… making it possible for businesses to deploy secure, scalable voice agents that can understand, act, and adapt in real time.
Sierra
Cartesia Sonic 3.5 has become one of the top-performing models for us by combining low latency with natural pacing… helping us deliver strong voice quality across a growing set of languages where other models often fall short.
Callers
Sonic 3.5 has been a meaningful upgrade for Callers… latency and naturalness directly impact conversational flow and user success, and the new model noticeably improves both. We've seen more human interactions — especially in high-volume customer conversations where every millisecond and every turn matters.
Take2 AI
We moved from an incumbent TTS provider to Cartesia because of the support experience. After repeated roadblocks with our previous provider, the difference with Cartesia has been transformative — responsive, technical, and genuinely invested in our success.
Cresta
Sonic 3.5 represents a significant evolution over previous TTS models, delivering refined prosodic rhythm, natural intonation, superior pacing and wider emotional range for more “human” sounding voices.
Bolna
Indian voice agents live or die on whether order IDs, alphanumerics, and multilingual code-switching come out right on a phone line. Sonic 3.5 handles alphanumerics natively… and lands first audio at 100ms p90.
Goodcall
Sonic is the only product in existence with model latency of less than 100 ms, outperforming its next best alternative by a factor of four. This level of performance represents a quantum leap forward.
Quora
Sonic powers audio on Poe across 100+ voices and 14 languages, supporting Quora's millions of users with SOC 2 compliance and unlimited concurrency for enterprise customers.
Fundamento
We run 20M+ outbound calls per month on Cartesia, with peak concurrency of 5,000 calls in a single minute, and 100ms time-to-first-byte — 2x faster than every other voice provider we tested.
HIPAA compliant
SOC 2 Type 2
GDPR
PCI
Reduce costs, improve patient satisfaction, and free up valuable staff resources with the fastest ultra-realistic voice AI platform.
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