Finance
Reduce call center costs, modernize IVR systems, and maintain PCI compliance with a secure, lightning quick voice AI platform.
Key uses for Cartesia voice AI in banking, financial services & insurance
Handle inquiries 24/7. Provide balances for banking, credit card, and loan accounts without keeping customers on hold or overloading call centers during busy office hours—while maintaining PCI compliance.
Wealth management. Offer brokerage clients AI-advisors that can provide market updates, analyze portfolios, and make investment recommendations with life-like AI voices.
Automate FNOL. Remove paperwork from the first notice of loss by letting policyholders describe incidents in their own words—automatically populating your claims system.
No abandoned calls
Live agents are expensive, and traditional IVR systems frustrate customers. But with fast, natural-sounding voice AI answering the call, you can handle high volume without irritating customers. By eliminating wait times and the endless menu trees that drive customers to abandon calls, you can retain customers and continue opening new opportunities.
Cutting-edge technology for finance’s future
Cartesia provides the PCI Level 1 compliant backbone for voice AI communications revolutionizing the most forward-thinking companies in banking, financial services & insurance.
Industry-leading low latency. The only voice AI model with sub-90ms latency keeps customers engaged
Multilingual support. Native speech in a wide variety of languages enables clear communication with diverse customer populations
On-prem deployments. Keep customer data under your control to stay aligned with compliance requirements
Exceptional voice clarity. Audio quality remains crisp at the lower frequencies (8kHz) needed for phone interactions
Data recognition. Details like phone numbers, account numbers, and amounts are spoken accurately—no dropped digits or added words
Enterprise-grade privacy, reliability, and security – at scale
Privacy through flexible deployments
Deploy flexibly to meet compliance, residency, and security:
Secure API
Managed in-VPC
Top-notch security
SOC 2 Type 2, HIPAA, and PCI Level 1 Compliant, with support for SSO
SOC 2 Type II
HIPAA
PCI Level 1
Reliability at scale
Get 99.9% uptime and priority support with custom SLAs for concurrency
