Last Revised on June 14, 2024
Welcome to the Terms of Service (these “Terms”) for the website, cartesia.ai, and its subdomains and APIs (collectively, the “Website”), operated on behalf of Cartesia AI, Inc. (“Cartesia”, “we” or “us”). The Website and any content, tools, features and functionality offered on or through our Website, including our generative artificial intelligence platform used to create synthesized sound recordings and voice models from the audio, texts, video, and other content you upload onto the platform, are collectively referred to as the “Services”. The Services use artificial intelligence (“AI”) tools to generate output audio content, including alpha features that are currently under development. The use of AI is relatively new and continues to evolve. As a result, we cannot guarantee the suitability or appropriateness of the resulting audio you generate. You are solely responsible for your use of the Services, including your text prompts, generation of Your Content, and the consequences of downloading and sharing Your Content with third parties (as defined below). You acknowledge and agree that all of your use of the Services is at your sole risk.
These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms and, if applicable, Cartesia’s Data Processing Addendum which is incorporated herein by reference. If you do not understand or agree to these Terms, please do not use the Services.
For purposes of these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.
Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8.
You must be 18 years of age or older and reside in the United States or any of its territories, or the legal age to form a binding contract under the laws or your place of residence or any other applicable jurisdiction, to use the Services. You may not use the Services if you are barred from doing so under the laws of the United States, your place of residence, or any other applicable jurisdiction. By using the Services, you represent and warrant that you meet these requirements.
To use the Services, you need to create an account or link another account, such as your GitHub or Google account (“Account”). You agree to provide us with accurate, complete and updated information for your Account. You can access, edit and update your Account by clicking the profile icon in the top right of the page, then selecting “Manage account”. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at security@cartesia.ai if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create any Account if we have previously removed your, or we previously banned you from any of our Services, unless we provide written consent otherwise.
If you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that:
We reserve the right to change our subscription plans or adjust pricing for the Services in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility.
We use Stripe, Inc. and its affiliates as our third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (“Payment Service Provider”). If you subscribe to any of our paid Services, you will be required to provide your payment details and any additional information required to complete your order directly to our Payment Service Provider. You agree to be bound by Stripe’s Privacy Policy and its Terms of Service and hereby consent and authorize Cartesia and Stripe to share any information and payment instructions you provide with one or more Payment Service Provider(s) to the minimum extent required to complete your transactions. Please note that online payment transactions may be subject to validation checks by our Payment Service Provider and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason.
For your protection, our Payment Service Provider uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information. Your card issuer may charge you an online handling fee or processing fee. We are not responsible for this. In some jurisdictions, our Payment Service Provider may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.
You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period.
To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date by contacting us at support@cartesia.ai or clicking the cancel subscription button under the subscription tab in the playground at play.cartesia.ai/subscription.
Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made.
If we permit you to sign up for a trial Account for the paid portion of the Services, your trial period starts on the day you create the trial Account and lasts for the duration indicated on your free trial confirmation email (or if not specified, then 7 days).
If you are on a trial, you may cancel at any time until the last day of your trial by following the cancellation procedures outlined in Section 2.4 above. If you do not cancel your trial Account at the end of your free trial period, and we have notified you that your Account will be converted to a paid subscription at the end of the free trial period, you authorize us to charge your credit card or other designated billing method for continued use of the paid Services.
You may, however, then cancel your subscription in accordance with Section 2.4 of these Terms. If you cancel your trial Account or decide not to purchase a paid version of the Services at the end of your trial period, your content or data associated with your trial Account will no longer be available to you, and Cartesia may delete or remove any such content or data.
We may offer certain promotional codes, referral codes, discount codes, coupon codes or similar offers (“Promotional Codes”) that may be redeemed for discounts on the Services or features or benefits related to the Services, subject to any additional terms that Cartesia establishes. You agree that Promotional Codes:
Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy.
Our Acceptable Use Policy describes how you may use the Services, and is located at https://cartesia.ai/legal/acceptable-use.html. Our Acceptable Use Policy is hereby incorporated into these Terms.
We hereby permit you to use the Services for your personal, non-commercial use only (unless commercial use is expressly permitted by your subscription tier), provided that you comply with these Terms and our policies (including our Acceptable Use Policy) in connection with all such use.
If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, we hereby grant you, a personal, non-assignable, non-sublicensable, non-transferrable, and non-exclusive right and license to access and display such software, content and materials provided to you as part of the Services, in each case for the sole purpose of enabling you to use the Services as permitted by these Terms.
Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Services or other actions that Cartesia, in its sole discretion, may elect to take.
The rights granted to you in these Terms are subject to your compliance with the restrictions set forth in this Section 4.2. You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:
From time to time, we may, in our sole discretion, include certain test or beta features or products in the Services (“Beta Offerings”) as we may designate from time to time. Your use of any Beta Offering is completely voluntary. The Beta Offerings are provided on an “as is” basis and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. You acknowledge and agree that all use of any Beta Offering is at your sole risk.
You agree that once you use a Beta Offering, your content or data may be affected such that you may be unable to revert back to a prior non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Offering back to the prior non-beta version.
If we provide you any Beta Offerings on a closed beta or confidential basis, we will notify you of such as part of your use of the Beta Offerings. For any such confidential Beta Offerings, you agree to not disclose, divulge, display, or otherwise make available any of the Beta Offerings without our prior written consent.
The Services, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that Cartesia and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content (other than Your Content), including, without limitation, the exclusive right to create derivative works.
The Cartesia AI name, logo, and all related names, logos, product and service names, designs and slogans are trademarks of Cartesia or its affiliates or licensors. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
The Services utilize AI tools and functionalities to process user inputs to the Services, which may include voice recordings and other audio, text descriptions, prompts, videos, or other content (the “Input”) and generate and return synthesized sound recordings, voice models, or other content or outputs based on such Inputs (the “Output”). To the fullest extent permitted by law, Cartesia reserves the right, but not the obligation, to review or monitor Inputs and Outputs using automated and manual tools.
Cartesia does not claim ownership of any of your Inputs to the Services (“Your Inputs”) or any of the Outputs you create with the Services (“Your Outputs”). However, you acknowledge that due to the nature of generative AI tools, Your Outputs may not be unique and users of the Services may create their own Output that is similar or the same as Your Output. You hereby waive and release Cartesia and any of its users from any claim that another user’s Output is the same as, or reproduces, any of Your Output.
In connection with your use of the Services, you may be able to post, upload, submit, or otherwise Make Available information, data, text, software, music, sound, video, messages, tags and/or other materials or content through the Services, including Your Inputs and Your Outputs (“Your Content”). In order to operate the Services, we must obtain from you certain license rights in Your Content so that actions we take in operating the Services are not considered legal violations. Accordingly, by using the Services or uploading or otherwise Making Available Your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) Your Content but solely as required to be able to operate, improve, promote and provide the Services.
You agree that these rights and licenses are royalty free, transferable, sub-licensable, worldwide and irrevocable (for so long as Your Content is stored with us), and include a right for us to make Your Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose Your Content to third parties if we determine such access is necessary to comply with our legal obligations.
As part of the foregoing license grant you agree that the other users of the Services shall have the right to comment on and/or tag Your Content and/or to use, publish, display, modify or include a copy of Your Content as part of their own use of the Services; except that the foregoing shall not apply to any of Your Content that you post privately for non-public display on the platform used to provide the Services.
To the fullest extent permitted by applicable law, Cartesia reserves the right, and has absolute discretion, to remove, screen, edit, or delete any of Your Content at any time, for any reason, and without notice.
By Making Available Your Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights necessary to grant the rights granted herein for Your Content. You represent and warrant that Your Input will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.
You represent and warrant that you will not monetize, make commercial use of, or otherwise use for or in connection with any commercial purposes, any of Your Outputs that you create with the Services (unless commercial use is expressly permitted by your subscription tier). We may enable you to download Your Outputs from some (but not all) of the Services; in such cases, you are permitted to use such Output outside of the Services but always subject to these Terms and our Acceptable Use Policy. If you choose to make any of your information publicly available through the Services or otherwise, you do so at your own risk.
You acknowledge that, unless otherwise agreed between you and Cartesia, Inputs, Outputs, and user interactions with the Services may be used by Cartesia to train, enhance, evolve and improve its machine learning and artificial intelligence models and algorithms (collectively, “Models”), including for labeling, classification, content moderation and model training purposes.
As such, you hereby grant to Cartesia a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs made available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.
You acknowledge and agree that, notwithstanding the automated suggestions provided by the Services, you remain solely responsible for the content, legality, accuracy, and completeness of the Outputs, and any use thereof.
You may request that we not use certain categories of Your Content to train our Models by completing this online form. Once we’ve processed your request, we will no longer use the selected categories of Your Content to train our Models in the future, but this will not affect any uses of Your Content (or improvements to the Models as a result) prior to that date.
We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of Cartesia, and Cartesia may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to Cartesia any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.
If you believe that any text, graphics, photos, audio, videos or other materials or works uploaded, downloaded or appearing on the Services have been copied in a way that constitutes copyright infringement, you may submit a notification to our copyright agent in accordance with 17 USC 512(c) of the Digital Millennium Copyright Act (the “DMCA”), by providing the following information in writing:
Notices of copyright infringement claims should be sent by mail to: Cartesia AI, Inc., Attn: DMCA Compliance Officer, 1766 18th Street, San Francisco, CA 941107, USA; or by e-mail to security@cartesia.ai. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.
A user of the Services who has uploaded or posted materials identified as infringing as described above may supply a counter-notification pursuant to sections 512(g)(2) and (3) of the DMCA. When we receive a counter-notification, we may reinstate the posts or material in question, in our sole discretion. To file a counter-notification with us, you must provide a written communication (by regular mail or by email) that sets forth all of the items required by sections 512(g)(2) and (3) of the DMCA. Please note that you will be liable for damages if you materially misrepresent that content or an activity is not infringing the copyrights of others.
Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Services, you acknowledge and agree that Cartesia is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. You use all links to third-party websites at your own risk. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to you.
We may provide tools through the Services that enable you to export information, including Your Content, to third-party websites, including through features that allow you to link your Account with a third-party website or account, or through our implementation of third-party buttons (such as “like” or “share” buttons). By using one of these tools, you agree that Cartesia may transfer that information to the applicable third-party website. Cartesia is not responsible for any third-party services’ use of your exported information.
By entering into these Terms and accessing or using the Services, you agree that you shall defend, indemnify and hold the Cartesia Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by the Cartesia Entities arising out of or in connection with:
If you are obligated to indemnify any Cartesia Entity hereunder, then you agree that Cartesia (or, at its discretion, the applicable Cartesia Entity) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Cartesia wishes to settle, and if so, on what terms, and you agree to fully cooperate with Cartesia in the defense or settlement of such claim.
You and Cartesia agree that in the event of any dispute, either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action, after first allowing the receiving party thirty (30) days in which to respond. Both you and Cartesia agree that this dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.
After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.
You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).
Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.
Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.
You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration.
Notwithstanding the foregoing, you and Cartesia agree that the following types of disputes will be resolved in a court of proper jurisdiction:
Payment of all filing, administration, and arbitrator costs and expenses will be governed by the JAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, Cartesia will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to possible reimbursement as set forth below).
Fees and costs may be awarded as provided pursuant to applicable law. If the arbitrator finds that either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS rules. In that case, you agree to reimburse Cartesia for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable rules.
If you prevail in the arbitration and are awarded an amount that is less than the last written settlement amount offered by Cartesia before the arbitrator was appointed, Cartesia will pay you the amount it offered in settlement.
The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within fourteen (14) days of the arbitrator’s ruling on the merits.
You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to support@cartesia.ai or to the U.S. mailing address listed in the “How to Contact Us” section of these Terms. The notice must be sent to Cartesia within thirty (30) days of your first registering to use the Services or agreeing to these Terms; otherwise you shall be bound to arbitrate disputes on a non-class basis in accordance with these Terms.
If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions. If you opt-out of these arbitration provisions, Cartesia also will not be bound by them.
To the fullest extent permitted by applicable law, you and Cartesia each agree that any proceeding to resolve any dispute, claim, or controversy will be brought and conducted ONLY IN THE RESPECTIVE PARTY’S INDIVIDUAL CAPACITY AND NOT AS PART OF ANY CLASS (OR PURPORTED CLASS), CONSOLIDATED, MULTIPLE-PLAINTIFF, OR REPRESENTATIVE ACTION OR PROCEEDING (“CLASS ACTION”). You and Cartesia AGREE TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. You and Cartesia EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM.
If the dispute is subject to arbitration, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION. Further, you and Cartesia agree that the ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS FOR MORE THAN ONE PERSON’S CLAIMS, AND IT MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS ACTION.
For the avoidance of doubt, however, you can seek public injunctive relief to the extent authorized by law and consistent with the Exceptions clause above.
IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION.
If a court decides that the limitations of this paragraph are deemed invalid or unenforceable, any putative class, private attorney general, or consolidated or representative action must be brought in a court of proper jurisdiction and not in arbitration.
The Services may be accessed from countries around the world and may contain references to services and Content that are not available in your country. These references do not imply that Cartesia intends to announce such service or content in your country. The Services are controlled and offered by Cartesia from its facilities in the United States of America. Cartesia makes no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other countries do so at their own volition and are responsible for compliance with local law.
We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.
If you breach any of the provisions of these Terms, all licenses granted by Cartesia will terminate automatically. Additionally, Cartesia may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason. If Cartesia deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. In the event of Account deletion for any reason, Cartesia may, but is not obligated to, delete any of Your Content. Cartesia shall not be responsible for the failure to delete or deletion of Your Content.
All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by Cartesia or you. Termination will not limit any of Cartesia’s other rights or remedies at law or in equity.
You agree that a breach of these Terms will cause irreparable injury to Cartesia for which monetary damages would not be an adequate remedy and Cartesia shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.
If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the licenses granted hereunder may be assigned by Cartesia but may not be assigned by you without the prior express written consent of Cartesia. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.
The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.
These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 8, or if arbitration does not apply, then the state and federal courts located in Santa Clara County, California.
You may contact us regarding the Services or these Terms at:
1766 18th Street, San Francisco, CA 94017
or by e-mail at support@cartesia.ai.