Healthcare

Bring humanity to healthcare with real-time, natural AI speech

Bring humanity to healthcare with real-time, natural AI speech

Improve patient management, provide faster answers on benefits eligibility, and maintain HIPAA compliance with a secure, lightning quick voice AI platform.

Key uses for Cartesia voice AI in healthcare

Simplify patient requests. Handle appointment scheduling, prescription refills, and confirmation calls—without eating up staff resources.

Streamline intake. Gather patient history, confirm prescriptions, and note health concerns before appointments, and record info directly to EHR/EMR.

Answer questions 24/7. Provide information on billing, claims, and benefits eligibility without keeping patients on hold or disrupting staff during busy office hours.

The right voices for the job

Pick from hundreds of pre-built voices or create your own to give agents the right sound for your customers’ requests.

Scheduling

Claim status

Manage medications

Okay,I’vegota9:30amopeningwithDr.BunnonMonday,August18th.Wouldthatworkforyou?

The right voices for the job

Pick from hundreds of pre-built voices or create your own to give agents the right sound for your customers’ requests.

Scheduling

Claim status

Manage medications

Okay,I’vegota9:30amopeningwithDr.BunnonMonday,August18th.Wouldthatworkforyou?

The right voices for the job

Pick from hundreds of pre-built voices or create your own to give agents the right sound for your customers’ requests.

Scheduling

Claim status

Manage medications

Okay,I’vegota9:30amopeningwithDr.BunnonMonday,August18th.Wouldthatworkforyou?

Precision performance for the healthcare industry

Precision performance for the healthcare industry

Extend bedside manner beyond the clinic

Bedside manner doesn’t need to end when the doctor’s visit does. Our high performance voice generation engine delivers nuanced, human-like speech on demand. With it, you can provide automated patient communications at scale, giving valuable office staff time back from routine calls.

Simplified coverage review

Simplified coverage review

Working through claims and benefits eligibility eats up time and resources, and causes frustration for insurers, providers, and patients alike. By integrating our AI-generated voices into your IVR systems, callers can simply ask for what they want and get the answers they need. And you can do away with complex automated phone menus.

Working through claims and benefits eligibility eats up time and resources, and causes frustration for insurers, providers, and patients alike. By integrating our AI-generated voices into your IVR systems, callers can simply ask for what they want and get the answers they need. And you can do away with complex automated phone menus.

Administrative relief

Administrative relief

Speech-to-text processing can simplify the maintenance of EHR/EMR systems. Keep physicians focused on patient care—and not laborious admin tasks—with speedy, accurate—and HIPAA-compliant—transcription of spoken appointment notes. Even highly technical medical and drug terminology is handled with ease.

Speech-to-text processing can simplify the maintenance of EHR/EMR systems. Keep physicians focused on patient care—and not laborious admin tasks—with speedy, accurate—and HIPAA-compliant—transcription of spoken appointment notes. Even highly technical medical and drug terminology is handled with ease.

Voice AI healthcare success

Voice AI healthcare success

Cutting-edge technology for healthcare’s future

Cartesia provides the backbone for voice AI communications revolutionizing healthcare’s most forward-thinking companies.

Industry-leading low latency. The only voice AI model with sub-90ms latency keeps patients engaged

Multilingual support. Native speech in a wide variety of languages enables clear communication with diverse patient populations

Full HIPAA compliance. Ensure trusted handling of patient data and no protected health information (PHI) persistence

Exceptional voice clarity. Audio quality remains crisp at the lower frequencies (8kHz) needed for phone interactions

Industry-specific vocabulary. Cartesia excels across 2,000+ edge cases, handling complex medical terminology, dates, times, and drug names with precision

Enterprise-grade privacy, reliability, and security – at scale

Privacy through flexible deployments

Deploy flexibly to meet compliance, residency, and security:

Secure API

Managed in-VPC

Top-notch security

SOC 2 Type 2, HIPAA, and PCI Level 1 Compliant, with support for SSO

SOC 2 Type II

HIPAA

PCI Level 1

Reliability at scale

Get 99.9% uptime and priority support with custom SLAs for concurrency

Healthcare communications, revolutionized

Reduce costs, improve patient satisfaction, and free up valuable staff resources with the fastest ultra-realistic voice AI platform.

Reduce costs, improve patient satisfaction, and free up valuable staff resources with the fastest ultra-realistic voice AI platform.

Reduce costs, improve patient satisfaction, and free up valuable staff resources with the fastest ultra-realistic voice AI platform.

Real-time, multimodal intelligence for every device.

Real-time, multimodal intelligence for every device.

Real-time, multimodal intelligence for every device.