Healthcare
Improve patient management, provide faster answers on benefits eligibility, and maintain HIPAA compliance with a secure, lightning quick voice AI platform.
Key uses for Cartesia voice AI in healthcare

Simplify patient requests. Handle appointment scheduling, prescription refills, and confirmation calls—without eating up staff resources.

Streamline intake. Gather patient history, confirm prescriptions, and note health concerns before appointments, and record info directly to EHR/EMR.

Answer questions 24/7. Provide information on billing, claims, and benefits eligibility without keeping patients on hold or disrupting staff during busy office hours.
Extend bedside manner beyond the clinic
Bedside manner doesn’t need to end when the doctor’s visit does. Our high performance voice generation engine delivers nuanced, human-like speech on demand. With it, you can provide automated patient communications at scale, giving valuable office staff time back from routine calls.
Cutting-edge technology for healthcare’s future
Cartesia provides the backbone for voice AI communications revolutionizing healthcare’s most forward-thinking companies.
Industry-leading low latency. The only voice AI model with sub-90ms latency keeps patients engaged
Multilingual support. Native speech in a wide variety of languages enables clear communication with diverse patient populations
Full HIPAA compliance. Ensure trusted handling of patient data and no protected health information (PHI) persistence
Exceptional voice clarity. Audio quality remains crisp at the lower frequencies (8kHz) needed for phone interactions
Industry-specific vocabulary. Cartesia excels across 2,000+ edge cases, handling complex medical terminology, dates, times, and drug names with precision
Enterprise-grade privacy, reliability, and security – at scale

Privacy through flexible deployments
Deploy flexibly to meet compliance, residency, and security:
Secure API
Managed in-VPC

Top-notch security
SOC 2 Type 2, HIPAA, and PCI Level 1 Compliant, with support for SSO
SOC 2 Type II
HIPAA
PCI Level 1

Reliability at scale
Get 99.9% uptime and priority support with custom SLAs for concurrency