Our Commitment to Developing and Deploying Safe AI

Our Commitment to Developing and Deploying Safe AI

At Cartesia AI, our mission is to create technology that advances human potential and enriches everyday experiences. We recognize both the power and the responsibility that come with developing AI solutions, so we have established foundational principles to guide our work in a safe, ethical, and trustworthy manner.

Responsible Use

From the earliest stages of design, we consider the implications of how our products and services might be used. We encourage applications that are lawful, purposeful, and beneficial, while discouraging any misuse that infringes on others’ rights or violates regulations. When partnering with individuals or organizations, we strive to clarify the boundaries of appropriate use to safeguard against harmful outcomes.

Data Protection and Privacy

We prioritize the careful and respectful handling of data. Our aim is to collect only what is necessary, protect it with appropriate safeguards, and remain transparent about our data practices. We proactively review and refine our practices to ensure compliance with evolving legal and ethical standards. Our operations meet HIPAA and SOC 2 requirements, and we empower our users with full control over how their data is used.

Transparency and Accountability

We believe that transparency fosters trust. Cartesia endeavors to communicate how our tools are intended to function, including any known limitations or potential risks. As part of our commitment to accountability, we welcome input and inquiries from our users and the broader community, recognizing that adopting new insights and addressing concerns is essential to maintaining integrity.

Fairness

Striving for fairness underpins our approach to AI. We regularly evaluate our models and processes to minimize biases that may adversely affect users. We remain vigilant and responsive, striving to create technology that serves people of all backgrounds and abilities equitably. Currently, we support 13 languages with dozens of localized accents and dialects, and we continue to expand to make our AI accessible to everyone.

User and Community Well-being

We are mindful of the potential ways technology can be exploited, so we incorporate mechanisms to detect and deter malicious behavior. Whether it’s listening to user feedback, collaborating with experts, or refining our products, we seek to promote an environment where AI is harnessed responsibly to support rather than harm individuals and communities. If you have any feedback, please reach out to us at support@cartesia.ai. 

Respect for Intellectual Property

We uphold the rights of content creators and expect our users to do the same. Our tools are not intended for unauthorized copying, distribution, or manipulation of copyrighted materials. When developing and deploying our solutions, we remain sensitive to ethical and legal considerations surrounding ownership.

Commitment to Continuous Improvement

At the core of Cartesia AI’s philosophy is an unwavering dedication to progress. Through ongoing research, testing, and dialogue with stakeholders, we refine our methodologies and adapt to the evolving AI landscape. Our aim is to remain at the forefront of safe and ethical innovation, setting high standards and sharing insights that can benefit everyone.

If you have any questions, comments, or concerns about these guidelines, please contact us at support@cartesia.ai. Your feedback helps us uphold these principles and ensures that Cartesia AI remains a trusted leader in artificial intelligence.