Hospitality
Generate more revenue, simplify operations, and improve guest satisfaction with a personalized, lightning quick voice AI platform.
Key uses for Cartesia voice AI in hospitality
Automate booking. Take new, PCI-compliant reservations and adjust existing ones, without keeping staff from servicing in-person guests.
Streamline check-in. Confirm stay details, take special requests, and answer questions in minutes, even during busy hours.
Improve service. Take requests for turndown service, wakeup calls, and even virtual concierge recommendations from room phones, without keeping guests on hold.
Improved bookings
With property staff spread thin, giving phone bookings the attention they need can be challenging. With Cartesia’s voice generation engine powering PCI-compliant phone reservations, incoming calls will get answered promptly, helping you maximize bookings and delivering a personalized touch pre-stay.
Cutting-edge technology for hospitality’s future
Cartesia provides the backbone for voice AI communications revolutionizing hospitality’s most forward-thinking companies.
Industry-leading low latency. The only voice AI model with sub-90ms latency keeps guests engaged
Multilingual support. Native speech in a wide variety of languages enables clear communication with diverse guest populations
Enterprise-grade reliability. 99.9% uptime means virtually no missed opportunities, even with thousands of concurrent calls at peak times.
Exceptional voice clarity. Audio quality remains crisp at the lower frequencies (8kHz) needed for phone interactions.
Data recognition. Details like phone numbers, reservation numbers, and amounts are spoken accurately—no dropped digits or added words.
Enterprise-grade privacy, reliability, and security – at scale
Privacy through flexible deployments
Deploy flexibly to meet compliance, residency, and security:
Secure API
Managed in-VPC
Top-notch security
SOC 2 Type 2, HIPAA, and PCI Level 1 Compliant, with support for SSO
SOC 2 Type II
HIPAA
PCI Level 1
Reliability at scale
Get 99.9% uptime and priority support with custom SLAs for concurrency
