Rasa
Cartesia partners with Rasa to deliver enterprise-grade voice agents
"This partnership represents a transformative moment in enterprise AI adoption. By combining Rasa’s strengths in enterprise conversational AI with Cartesia's innovative voice technology, we're fundamentally changing how enterprises can deploy and scale AI assistants across their organizations."
Melissa Gordon, CEO of Rasa
181%
ROI for enterprises
60%
Containment rate
50M+
Downloads
About the company
Rasa is the leading open generative conversational AI platform to build and deliver next-level AI assistants. We work with some of the world’s largest brands to automate conversational experiences. Trusted by startups to Fortune 500 companies, Rasa ensures data privacy, security, and scalability for enterprises of all sizes.
Introduction
We're excited to announce that Cartesia is now the default voice provider for Rasa, the leading enterprise platform for building conversational AI assistants. This partnership brings enterprise-grade voice capabilities to Rasa's no-code platform, enabling organizations to deploy sophisticated AI assistants across customer experience, sales, financial services, and healthcare workflows.
Whether you're building customer support systems, sales automation tools, or healthcare assistants, the integration enables developers to create end-to-end voice experiences through Rasa's no-code platform. Organizations can now design, deploy, and scale voice-enabled AI assistants while maintaining complete control over their brand voice and data security.
The Solution
Rasa's AI assistants have demonstrated remarkable success, delivering 181% ROI for enterprises and achieving a 60% containment rate - resolving customer issues without human intervention. Trusted by industry leaders like American Express, Adobe, and T-Mobile, Rasa needed a voice partner that could match their enterprise-grade requirements and commitment to excellence.
The partnership leverages key strengths from both companies:
- Industry-Leading Performance: With 90ms time-to-first audio, Sonic delivers the fastest high-quality text-to-speech available today, ensuring customer interactions feel as natural as speaking with a human agent.
- Enterprise-Ready Infrastructure: Comprehensive security certifications including SOC2 and HIPAA compliance, along with on-premise deployment options and custom SLAs, ensure reliable, secure operation at scale.
- Superior Voice Quality: Access to 200+ ultra-realistic voices enables organizations to maintain brand consistency across all customer touchpoints while supporting natural, fluent conversations.
- Transcript Following: Cartesia's technology excels at handling complex pronunciations - from medical terminology to financial data - making it ideal for specialized enterprise use cases.
Getting Started
See Rasa's voice-enabled assistant in action as it manages a multi-step financial workflow: authenticating the customer, processing a lost card report, and coordinating card replacement delivery - all while maintaining a natural conversation flow.
Developers and organizations can begin building voice-enabled AI assistants today using our comprehensive integration:
- Rasa’s step-by-step technical tutorial on building a voice agent with Cartesia.
- A new section in our docs on how to work with Rasa
"By combining Cartesia's leading generative voice API with Rasa's enterprise platform, we're empowering organizations to deploy voice-enabled AI assistants tailored to their brand and specific business needs, all while running securely on their infrastructure."
Karan Goel, Cartesia's co-founder and CEO.
What our customers say
Join the growing list of companies opting for Sonic.
"Together AI's mission has always been to provide developers with the most powerful and efficient tools for building AI applications. Cartesia is leading the charge of building efficient, multimodal models from first principles, starting with their Sonic TTS model. By integrating Sonic into our platform, we're enabling developers to create sophisticated multi-modal applications that leverage the most advanced and lowest latency voice model available today, all while maintaining the simplicity and reliability our users expect."
Vipul Ved Prakash, Together AI's CEO
"Internet applications weren’t built for how we’ll use computers in the future. Those computers will see, hear, and speak like we do. We’ll interact with them like we do with each other. We designed LiveKit’s Agents framework to make it easy to build applications for this new paradigm. Cartesia—pioneers of the SSM architecture—shared our belief that real-time, multimodal AI models would be at the center of computing, making them the perfect Agents launch partner."
Russ d'Sa CEO & LiveKit co-founder
“Cartesia Sonic is the best voice model today for real-time multimodal use cases. At Daily, we've been working extensively with open source developers and enterprise customers building with text to speech. It's exciting to see the innovations unlocked by Cartesia's state-of-the-art research, and its combination of high quality, flexibility, fast response, and reasonable cost. It's unlocking new voice AI use cases for Daily Bots developers building in experiences like customer support, appointment scheduling, and interacting with virtual personas. We couldn't be more excited to partner with Cartesia.”
Kwindla Hultman Kramer, Co-Founder and CEO, Daily
