Service financial customers faster with real-time, natural AI speech

Reduce call center costs, modernize IVR systems, and maintain PCI compliance with a secure, lightning quick voice AI platform.

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Key uses for Cartesia voice AI in banking, financial services & insurance

Handle inquiries 24/7

Provide balances for banking, credit card, and loan accounts without keeping customers on hold or overloading call centers during busy office hours—while maintaining PCI compliance.

Wealth management

Offer brokerage clients AI-advisors that can provide market updates, analyze portfolios, and make investment recommendations with life-like AI voices.

Automate FNOL

Remove paperwork from the first notice of loss by letting policyholders describe incidents in their own words—automatically populating your claims system.

Customer care for banking, financial services & insurance

No abandoned calls

Live agents are expensive, and traditional IVR systems frustrate customers. But with fast, natural-sounding voice AI answering the call, you can handle high volume without irritating customers. By eliminating wait times and the endless menu trees that drive customers to abandon calls, you can retain customers and continue opening new opportunities.

No-touch account opening

Setting customers up with new accounts doesn't have to be time-consuming and resource-intensive. AI-powered voice can be used to collect customer information, answer questions, and provide account info, making it easier and faster to onboard new or existing customers with newly opened accounts.

Automated service

Move your IVR systems beyond minor tasks like checking account balances and stock quotes. Our ultra-low-latency voice AI enables human-like conversations that help customers accomplish advanced tasks 24/7 that would normally require live agents. Customers can resolve issues faster, avoid complex menus, and remain satisfied with your services.

Trusted by leading enterprises. Speaking from experience.

Discover success stories

“Cartesia’s state-space models bring enterprise-grade speed and quality to our AI Voice Agents… making it possible for businesses to deploy secure, scalable voice agents that can understand, act, and adapt in real time.”

Ravi Krishnamurthy

VP Product

“Cartesia Sonic 3.5 has become one of the top-performing models for us by combining low latency with natural pacing… helping us deliver strong voice quality across a growing set of languages where other models often fall short.”

Lydia Zarcone

Voice Product Manager

“With Cartesia's Sonic model, users can interact with a wide range of high-quality, human-like voices in multiple languages, enhancing their experience on our platform.”

Spencer Chan

Head of Poe Product

“Cartesia is leading the charge of building efficient, multimodal models from first principles, starting with their Sonic TTS model.”

Vipul Ved Prakash

CEO

“We didn’t switch to Sonic 3.5 because it was incrementally better, we switched because nothing else came close… we’ve seen a 2.9% lift in our conversion and a 12.2% increase in customer engagement.”

Akshay Ramaswamy

Staff Product Manager

“Sonic 3.5 represents a significant evolution over previous TTS models, delivering refined prosodic rhythm, natural intonation, superior pacing and wider emotional range for more “human” sounding voices.”

Tyler Brown

Voice Expert