Elise AI
We didn't switch to Sonic 3.5 because it was incrementally better, we switched because nothing else came close… we've seen a 2.9% lift in our conversion and a 12.2% increase in customer engagement.
Updated February 14, 2025
Learn about the differences between Cartesia and Google TTS in voice AI models.
Explore features like latency and voice quality for both models.
Cartesia's voice cloning delivers lifelike, accurate replicas.
Enjoy expressive voices that sound nearly indistinguishable from humans.
Experience clear audio without errors, ensuring authentic voice output.
Enterprise-grade reliability with 99.9% uptime, SOC2 compliance, and full on-premises support.
In terms of voice quality, Cartesia consistently outperforms Google TTS. Cartesia's Sonic model has been rated 4.7 in independent evaluations, while Google TTS scores lower. Cartesia's voices are noted for their naturalness and emotional sensitivity, making them ideal for real-time applications. The advanced state space model architecture used by Cartesia allows for better clarity and depth in voice generation, ensuring a more engaging user experience compared to Google TTS.
Latency is a critical factor in voice AI performance. Cartesia measures latency using the Time to First Audio (TTFA) metric, achieving a remarkable 199 ms. In contrast, Google TTS has a higher latency, which can hinder real-time interactions. Cartesia's Sonic model is built on State Space Models (SSMs), allowing for greater latency optimization compared to traditional transformer architectures. This efficiency ensures that users experience faster response times, making Cartesia a preferred choice for applications requiring low latency.
Cartesia excels in minimizing hallucination rates in voice generation. With its advanced AI voice cloning technology, it ensures crystal-clear audio without errors, maintaining authenticity in voice replication. This is a significant advantage over Google TTS, which may produce less reliable outputs. Cartesia's commitment to high-quality voice cloning means users can trust the accuracy and clarity of the generated voices, making it a reliable choice for various applications.
When it comes to voice cloning, Cartesia leads the way with its ability to create an instant clone from just 3 seconds of audio. Unlike Google TTS, which has restrictions on cloning capabilities, Cartesia offers unlimited instant voice cloning. This advanced embedding technology ensures high-quality voice replication, preserving accents and voice quality even in noisy conditions. Additionally, Cartesia's voice mixing and design capabilities provide a diverse range of voices, making it a superior choice for voice cloning applications.
Cartesia stands out by offering unique features like emotion and speed modulation, allowing users to refine voice adjustments while maintaining a natural sound. This level of control enables users to customize voices to match specific needs, such as localizing an American voice to speak with a French accent. In contrast, Google TTS provides limited control options, which may not meet the diverse requirements of users looking for tailored voice experiences.
Elise AI
We didn't switch to Sonic 3.5 because it was incrementally better, we switched because nothing else came close… we've seen a 2.9% lift in our conversion and a 12.2% increase in customer engagement.
ServiceNow
Cartesia's state-space models bring enterprise-grade speed and quality to our AI Voice Agents… making it possible for businesses to deploy secure, scalable voice agents that can understand, act, and adapt in real time.
Sierra
Cartesia Sonic 3.5 has become one of the top-performing models for us by combining low latency with natural pacing… helping us deliver strong voice quality across a growing set of languages where other models often fall short.
Callers
Sonic 3.5 has been a meaningful upgrade for Callers… latency and naturalness directly impact conversational flow and user success, and the new model noticeably improves both. We've seen more human interactions — especially in high-volume customer conversations where every millisecond and every turn matters.
Take2 AI
We moved from an incumbent TTS provider to Cartesia because of the support experience. After repeated roadblocks with our previous provider, the difference with Cartesia has been transformative — responsive, technical, and genuinely invested in our success.
Cresta
Sonic 3.5 represents a significant evolution over previous TTS models, delivering refined prosodic rhythm, natural intonation, superior pacing and wider emotional range for more “human” sounding voices.
Bolna
Indian voice agents live or die on whether order IDs, alphanumerics, and multilingual code-switching come out right on a phone line. Sonic 3.5 handles alphanumerics natively… and lands first audio at 100ms p90.
Goodcall
Sonic is the only product in existence with model latency of less than 100 ms, outperforming its next best alternative by a factor of four. This level of performance represents a quantum leap forward.
Quora
Sonic powers audio on Poe across 100+ voices and 14 languages, supporting Quora's millions of users with SOC 2 compliance and unlimited concurrency for enterprise customers.
Fundamento
We run 20M+ outbound calls per month on Cartesia, with peak concurrency of 5,000 calls in a single minute, and 100ms time-to-first-byte — 2x faster than every other voice provider we tested.
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